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job REF RR871
job title
Account Director
job location Sydney
job description

Account Director


Award winning, fast growing, global powerhouse that leads the world in interactive research.  Deliver market research technology and services to one third of the world’s top 100 brands!


  • Ready for promotion?
  • Engage with co-workers & clients around the globe
  • Great career development opportunities


The Client

Our client provides a cloud-based customer intelligence platform that allows companies to build engaged, secure communities of customers they can use continuously, across the enterprise, for ongoing, real-time feedback and insight.  Designed for today’s always-on, social and mobile savvy customer, their technology provide customer-centric enterprises with real-time actionable customer intelligence that companies need to build better products, deliver better services and achieve better business outcomes.


The Role

As Account Director, you will be involved in strategic research deliverables as well as developing and maintaining key client relationships.  You will be responsible for managing all stages of key projects including proposals, research design, analysis, reporting and providing recommendations.  Together with your team, you will ensure that projects remain on schedule, on budget, and guarantee client satisfaction.  You will also have the energy and drive to identify and develop opportunities for new and innovative ways to meet client needs.  This is a great opportunity to develop a very successful and rewarding career.  You will have the opportunity to work with some of the best professionals in the industry.


The Requirements

With a first class approach to clients, you will be a driven self starter with a high degree of tenacity who enjoys working under pressure.  Other key requirements also include:

  • Relevant tertiary qualifications
  • A minimum of 7 years’ experience in quantitative research and analysis predominately gained from a traditional market research environment
  • Extensive experience in survey design, questionnaire development and proposal writing
  • You have an innate ability to find the story in the numbers, all with superior client management skills
  • An intuitive ability to sift through qualitative data to extract insights
  • Strong project management skills and ability to juggle competing priorities
  • You are technology and internet savvy, preferably with online market research methodologies including online insight communities.
  • Exceptional communication skills including the ability to influence others
  • Experience and willingness to work with FMCG, Service Industry, Telecommunications and services
  • Ability to build a strong rapport with clients and their stakeholders, become their trusted advisor and identify opportunities for revenue growth
  • An entrepreneurial spirit and a desire to work with new clients to foster long term relationships.
  Please apply now, by emailing your resume or contact our office on 02-9953-5833 quoting the Job Ref above.