Account Director
Award winning, fast
growing, global powerhouse that leads the world in interactive research. Deliver market research technology and
services to one third of the world’s top 100 brands!
- Ready
for promotion?
- Engage
with co-workers & clients around the globe
- Great
career development opportunities
The Client
Our client provides a
cloud-based customer intelligence platform that allows companies to build
engaged, secure communities of customers they can use continuously, across the
enterprise, for ongoing, real-time feedback and insight. Designed for today’s always-on, social and
mobile savvy customer, their technology provide customer-centric enterprises with
real-time actionable customer intelligence that companies need to build better
products, deliver better services and achieve better business outcomes.
The Role
As Account Director, you will
be involved in strategic research deliverables as well as developing and
maintaining key client relationships. You will be responsible for managing all
stages of key projects including proposals, research design, analysis,
reporting and providing recommendations.
Together with your team, you will ensure that projects remain on
schedule, on budget, and guarantee client satisfaction. You will also have the energy and drive to identify and develop
opportunities for new and innovative ways to meet client needs. This is a great opportunity to develop a
very successful and rewarding career.
You will have the opportunity to work with some of the best
professionals in the industry.
The Requirements
With a first class approach
to clients, you will be a driven self starter with a high degree of tenacity
who enjoys working under pressure. Other
key requirements also include:
- Relevant
tertiary qualifications
- A
minimum of 7 years’ experience in quantitative research and analysis predominately
gained from a traditional market research environment
- Extensive
experience in survey design, questionnaire development and proposal
writing
- You
have an innate ability to find the story in the numbers, all with superior
client management skills
- An
intuitive ability to sift through qualitative data to extract insights
- Strong
project management skills and ability to juggle competing priorities
- You
are technology and internet savvy, preferably with online market research
methodologies including online insight communities.
- Exceptional
communication skills including the ability to influence others
- Experience
and willingness to work with FMCG, Service Industry, Telecommunications and
services
- Ability
to build a strong rapport with clients and their stakeholders, become
their trusted advisor and identify opportunities for revenue growth
- An
entrepreneurial spirit and a desire to work with new clients to foster
long term relationships.
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